Shipping policy
Processing Time All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.
Shipping Options & Estimated Delivery Times We ship Australia-wide using Australia Post:
- Parcel Post — estimated 3–5 business days — from $11.15
- Express Post — estimated 1–2 business days (metro areas) — from $14.65
Shipping costs are calculated at checkout based on the weight of your order.
Order Tracking Once your order is dispatched, you will receive a tracking number via email so you can follow your parcel's journey.
Delivery Issues If your parcel is delayed or lost, please contact us at [your email] and we will liaise with Australia Post on your behalf.